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City Care Partnership
Improving the lives and outcomes for people with learning disabilities and Autism
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Support and Careers

At City Care Partnership, it is our belief that our staff should be given every opportunity to grow and develop in order to reach their full potential.

Support and Careers

 

City Care is clearly a well established, highly respected and successful organisation within both the local and wider community, various inspectorates, staff, service users and their families have a very high regard for this company.
The ethos of care and support was there [at City Care Partnership], every bit as much for the employees, as for the service users.

Investors in People: a recent report.

I've been given lots of opportunities to take on new responsibilities and expand my skill set. I'm certainly never bored working here!

Sekai Seawell, Office Manager

The company genuinely puts strategies in place to help people make the most of themselves

Matt Donovan, Support Worker

It's not just the health and lifestyle benefits, research shows physical activity boosts self-esteem, mood, sleep quality and energy

Tom Foley, Qualified Walk Leader, City Care Partnership

I want all disabled people; whatever their age or background, to have the opportunity to fulfill their potential – to lead full and active lives that are valued by society.

Esther Mc Vey, MP Minister for Disabled People

The biggest single lesson we have learnt is that the earlier we support people in their own community, the greater their chance of succeeding in life.

I think the service is brilliant. I am very happy with the support I get from my support workers, they are great. We talk about my health plan and things I want to do all the time. I also have a job which I really like.

Anonymous client response to the Care Quality Commission inspection, 2013

Support and Careers

More than a job… a chance to change lives

We pride ourselves on recruiting the best possible people for the job and giving them the training, skills and support that they need to excel.

Team building days are regularly held to enhance staff communication skills and their ability to both give and receive effective support.

The people we support are a diverse group of individuals, with a variety of support needs and a broad range of interests. When assessing an individual we look within our existing, trained and experienced
staff first to ensure that the best support can be offered whilst maintaining our ethos. We will supplement the team by recruiting staff with a variety of experiences, skills and attributes and from a range of cultures and backgrounds to specifically complement that individual’s needs.

We pride ourselves on having a unique person-centred, multi-stage approach to the recruitment process. This helps identify candidates with the right blend of caring attitude and life experience who want to make a difference to people’s lives.

Successful candidates at the first stage will be invited to spend time at an identified service. This allows further opportunity for the person supported to give feedback or provide indicators as to the individual’s suitability. This process offers us a unique insight into the attributes of the potential candidate and through positively involving the people we support it ensures they have a genuine voice in identifying the people with the best skills set and personality to support them. City Care has been recognised as an Investor in People since 2005.

We provide an outstanding level of accredited and in-house training in order to provide each staff member the opportunity for personal and professional growth. Many of our managers have developed their skills, knowledge and practice by working initially as support workers.

Team building days are regularly held to enhance staff communication skills and their ability to both give and receive effective communication. It is our belief that each person we support should be given every opportunity to grow and thrive in order to reach their full potential. To achieve this we need to ensure that our staff teams have the very same opportunities.

All staff progress with ongoing training to improve their development and awareness of:

  • Autism
  • Positive behaviour support
  • Learning disability
  • Safeguarding vulnerable adults
  • Communication
  • Person centred support




CONTACT US

CONTACT US


For referrals, in the first instance, please telephone our Care Management Office: 0161 428 1086

For emergency referrals outside office hours please call our Outreach Support Team: 0161 495 7923

For non-urgent enquiries please use the form below:

FOR FAMILIES

FOR FAMILIES


If your child is facing transition to adult services we understand the fears and anxieties of that young person and their family. There are a lot of factors to consider and getting accurate information and support during transition is very important. We have successfully helped others through this process and whilst the challenges can seem daunting, they can also be exciting and rewarding for all involved. If you are in this position and are unsure of the way forward, we would be more than happy to discuss it with you.

QUALITY ASSURANCE

QUALITY ASSURANCE


City Care Partnership aims for the highest possible standards across the service we provide and in everything that we do. Quality runs throughout all areas from our service development, assessment of need, packages of support and the systems around them.

Our diverse range of person centred services offer something for everyone. We pride ourselves on being a transparent organisation and we are always willing to learn. This can be from the people we support; their families and friends; our support teams, actually we believe that we can learn from everyone we have contact.

Innovative Tenants Voices ensure that everyone has the chance to have their say and this is supported through Family Forums and questionnaires. Running alongside this is our Quality Assurance Manager does regular inspections, unannounced visits & audits of the services. We are registered with the Care Quality Commission and we are very proud to be fully compliant in all our areas of support.

Please feel free to explore our website and see some of the many things we do which go towards providing these high quality opportunities. Feel free to contact us with your feedback, lets us know what you like and where you think there are opportunities to develop so we can continually improve what we do.



Investors In People: Report 2011

"City Care Partnership has a culture, and approach to managing people that contributes directly to its capability to manage change while providing very high standards of care. The skills and attributes of people are an essential resource in the mix that results in a core capability of adaptability, and people management practices result in excellent team working, motivation and commitment."
Click to download the full report

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