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City Care Partnership
Improving the lives and outcomes for people with learning disabilities and Autism


From emergency intervention support to Residential care, City Care Partnership offers a full range of services to suit individual needs. In 2013 we opened Broom Lane (pictured) , a unique combination of transition services with varied supported living accommodation.


Current Vacancies

City Care is clearly a well established, highly respected and successful organisation within both the local and wider community, various inspectorates, staff, service users and their families have a very high regard for this company.
The ethos of care and support was there [at City Care Partnership], every bit as much for the employees, as for the service users.

Investors in People: a recent report.

I've been given lots of opportunities to take on new responsibilities and expand my skill set. I'm certainly never bored working here!

Sekai Seawell, Office Manager

The company genuinely puts strategies in place to help people make the most of themselves

Matt Donovan, Support Worker

It's not just the health and lifestyle benefits, research shows physical activity boosts self-esteem, mood, sleep quality and energy

Tom Foley, Qualified Walk Leader, City Care Partnership

I want all disabled people; whatever their age or background, to have the opportunity to fulfill their potential – to lead full and active lives that are valued by society.

Esther Mc Vey, MP Minister for Disabled People

The biggest single lesson we have learnt is that the earlier we support people in their own community, the greater their chance of succeeding in life.

I think the service is brilliant. I am very happy with the support I get from my support workers, they are great. We talk about my health plan and things I want to do all the time. I also have a job which I really like.

Anonymous client response to the Care Quality Commission inspection, 2013



    In a move that comes to typify City Care Partnership, Sheila O' Neill opens Fairleigh House having failed to find a suitable alternative to community provision for two individuals with challenging behaviours.

    "At that time people who were black or from ethic communities, and presented challenges were often failed by the system and many ended up in prison or a secure unit," she explains. "We purposefully opened City Care to offer an alternative to two young men in particular who we felt would be failed by community care and faced a bleak future. We simply didn't want to see that happen and felt we could offer an alternative support model based on their needs and requirements."

    • As more and more individuals face the prospect of being placed in a secure unit in 1996 our philosophy expands to all ethnic groups
    • Also in 1996 Paul Crowther joins brother Antony and Uncle Tony on the staff alongside Javid, Breda and Roseanne
    • Having developed a programme to reduce challenges based around a routine schedule of activities including outdoor pusuits, the service faced exclusion by some community based activities and as a result sets out to create its own
    • Jonothan Crowther joins to lead activities and begin the first work therapy project - to build our own stables
    • 1997 Tonie Duggan joins City Care

  • Milton Grove

    Paul Crowther updates City Care's philosophy following research into Autism

    • City Care adapt housing policy and guarantee suitable housing according to individual needs
    • Milton Grove opens in response
    • Tonie Duggan and Paul Harrison join the organisation as Support Workers
    • Individual care-plans extended & developed

  • Heyscroft and Lindsay Ave

    The White paper Valuing people 'A new strategy for the 21st century' is published

    • A therapeutic approach is developed in line with the new
    • In-house training extended and improved by Paul Crowther

  • Moston and Mauldeth

    Tonie Duggan and Paul Harrison gain NVQ 4

    • Further research into Autism Spectrum Disorders influences training and housing requirements
    • External inspections by Supported People begin

  • Mayfield

    In response to Manchester City Council's tendering process City Care adapt housing strategy to guarantee services will meet individuals changing needs

  • Denshawe

    Phillip Jones joins as the Clinical Manager and first Learning Disability nurse in the service

    • Will gains paid employment at The Contact Theatre in Manchester
    • Rachel Samuels (Speech & Language Therapist) joins City Care from Manchester Learning Disability Partnership

  • Polefield and Moorton Park

    All senior staff trained by Helen Sanderson Associates in Person Centred Planning

    • Alan & Matthew host their own person centred planning reviews

  • Parrs Wood

    Outreach services are developed

    • The supported tenancies across Manchester registered with the CQC
    • Paul Harrison becomes the Registered Manager for the Manchester supported tenancy services
    • Tonie Duggan becomes the Registered Manager for Wellington Road

  • Parsonage

    2009 Valuing People Now published infl uencing training and housing requirements

    • Atif gains paid employment with Stockport City Council
    • City Care now have the largest number of staff fully trained in person centred planning of any organisation in the North West
    • Polefi eld pirates win the fi rst City Care inter house games trophy

  • Beverley

    On call team developed

    • Professor Kathy Lowe is commissioned to mentor all senior staff in Positive Behavioural Support
    • HR and Finance open offices in Sale
    • Paul Crowther designs the concept of the landmark Broom Lane Project

  • Parrs Wood 2

    Agreement between Manchester City Council, Great Places and City Care Partnership results in work on the Broom Lane project starting and construction begins

    • City Care Partnership expand into a neighbouring authority opening The Crescent, a registered care home in Stockport
    • Support staff from across the organisation begin the Positive Behavioural Support course

  • Broom Lane

    Broom Lane opens its doors for the first time as Joshua moves into 8 Broom Lane

    • Soheil enjoys his first holiday to the Lake District, his first in over six years
    • Phillip Jones becomes the Director of Health and Social Care

  • College Drive and Julias Street

    City Care Partnership (Broom Lane) attains Autism Accreditation

    • Didsbury Perk Cafe and Resource Centre opens offering paid employment and work experience
    • Parents / Family Forums begin
    • Adam conquers fear of flying and enjoys holiday to Spain
    • City Care celebrates 20 years of excellence



For referrals, in the first instance, please telephone our Care Management Office: 0161 428 1086

For emergency referrals outside office hours please call our Outreach Support Team: 0161 495 7923

For non-urgent enquiries please use the form below:



If your child is facing transition to adult services we understand the fears and anxieties of that young person and their family. There are a lot of factors to consider and getting accurate information and support during transition is very important. We have successfully helped others through this process and whilst the challenges can seem daunting, they can also be exciting and rewarding for all involved. If you are in this position and are unsure of the way forward, we would be more than happy to discuss it with you.



City Care Partnership aims for the highest possible standards across the service we provide and in everything that we do. Quality runs throughout all areas from our service development, assessment of need, packages of support and the systems around them.

Our diverse range of person centred services offer something for everyone. We pride ourselves on being a transparent organisation and we are always willing to learn. This can be from the people we support; their families and friends; our support teams, actually we believe that we can learn from everyone we have contact.

Innovative Tenants Voices ensure that everyone has the chance to have their say and this is supported through Family Forums and questionnaires. Running alongside this is our Quality Assurance Manager does regular inspections, unannounced visits & audits of the services. We are registered with the Care Quality Commission and we are very proud to be fully compliant in all our areas of support.

Please feel free to explore our website and see some of the many things we do which go towards providing these high quality opportunities. Feel free to contact us with your feedback, lets us know what you like and where you think there are opportunities to develop so we can continually improve what we do.

Investors In People: Report 2011

"City Care Partnership has a culture, and approach to managing people that contributes directly to its capability to manage change while providing very high standards of care. The skills and attributes of people are an essential resource in the mix that results in a core capability of adaptability, and people management practices result in excellent team working, motivation and commitment."
Click to download the full report

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