From emergency intervention support to Residential care, City Care Partnership offers a full range of services to suit individual needs. In 2013 we opened Broom Lane (pictured) , a unique combination of transition services with varied supported living accommodation.
City Care is clearly a well established, highly respected and successful organisation within both the local and wider community, various inspectorates, staff, service users and their families have a very high regard for this company.
The ethos of care and support was there [at City Care Partnership], every bit as much for the employees, as for the service users.
Investors in People: a recent report.
I've been given lots of opportunities to take on new responsibilities and expand my skill set. I'm certainly never bored working here!
Sekai Seawell, Office Manager
The company genuinely puts strategies in place to help people make the most of themselves
Matt Donovan, Support Worker
It's not just the health and lifestyle benefits, research shows physical activity boosts self-esteem, mood, sleep quality and energy
Tom Foley, Qualified Walk Leader, City Care Partnership
I want all disabled people; whatever their age or background, to have the opportunity to fulfill their potential – to lead full and active lives that are valued by society.
Esther Mc Vey, MP Minister for Disabled People
The biggest single lesson we have learnt is that the earlier we support people in their own community, the greater their chance of succeeding in life.
I think the service is brilliant. I am very happy with the support I get from my support workers, they are great. We talk about my health plan and things I want to do all the time. I also have a job which I really like.
Anonymous client response to the Care Quality Commission inspection, 2013
Our Outreach Support service provides support to young people over the age of 16, within their own homes and their local and wider communities. City Care has the unique ability to offer individuals/their families/carers access to a Central Support Team of Speech and Language Therapist, Psychologist, Autism Specialist and, in an emergency, on call support.
The crises may never happen and we can work with families to prevent it, but if it does we are there to provide the correct service input.
- We will work with the young person, their families and those who know them best to provide appropriate education (formal and skill based personal development), work and fun activity based opportunities.
- We will engage people in a range of community based social and leisure activities of their choice.
- People will have the opportunity to engage in our scheduled activities. Hiking: horse riding: animal husbandry, swimming, football; boating or canal cruising.
- They will have the chance of engaging in a variety of work practises which will include the Job Pod, the Didsbury Perk Café and external opportunities.
- We will work with people to identify aims and goals and work with them towards achievement.
- We will work to extend the individual’s community presence, skill base and knowledge and develop confi dence and self-esteem.
Our specialist Outreach Support Team work with young people, who have the capacity to make some of their own decisions, to source and move into their own accommodation. We have links with a range of housing providers to get the right accommodation for each person, or group of people, when they are ready to take this next step in their lives.
If your child is facing transition to adult services we understand the fears and anxieties of that young person and their family. There are a lot of factors to consider and getting accurate information and support during transition is very important. We have successfully helped others through this process and whilst the challenges can seem daunting, they can also be exciting and rewarding for all involved. If you are in this position and are unsure of the way forward, we would be more than happy to discuss it with you.
City Care Partnership aims for the highest possible standards across the service we provide and in everything that we do. Quality runs throughout all areas from our service development, assessment of need, packages of support and the systems around them.
Our diverse range of person centred services offer something for everyone. We pride ourselves on being a transparent organisation and we are always willing to learn. This can be from the people we support; their families and friends; our support teams, actually we believe that we can learn from everyone we have contact.
Innovative Tenants Voices ensure that everyone has the chance to have their say and this is supported through Family Forums and questionnaires. Running alongside this is our Quality Assurance Manager does regular inspections, unannounced visits & audits of the services. We are registered with the Care Quality Commission and we are very proud to be fully compliant in all our areas of support.
Please feel free to explore our website and see some of the many things we do which go towards providing these high quality opportunities. Feel free to contact us with your feedback, lets us know what you like and where you think there are opportunities to develop so we can continually improve what we do.
Investors In People: Report 2011
"City Care Partnership has a culture, and approach to managing people that contributes directly to its capability to manage change while providing very high standards of care. The skills and attributes of people are an essential resource in the mix that results in a core capability of adaptability, and people management practices result in excellent team working, motivation and commitment."
Click to download the full report