The culmination of 20 years of innovative supported living solutions, City Care Partnership is proud to unveil Heaton Vale, a progressive non-traditional care home offering robust supported living solutions with diverse and flexible care packages to facilitate a meaningful life
City Care is clearly a well established, highly respected and successful organisation within both the local and wider community, various inspectorates, staff, service users and their families have a very high regard for this company. The ethos of care and support was there [at City Care Partnership], every bit as much for the employees, as for the service users.
Investors in People: a recent report.
I've been given lots of opportunities to take on new responsibilities and expand my skill set. I'm certainly never bored working here!
Sekai Seawell, Office Manager
The company genuinely puts strategies in place to help people make the most of themselves
Matt Donovan, Support Worker
It's not just the health and lifestyle benefits, research shows physical activity boosts self-esteem, mood, sleep quality and energy
Tom Foley, Qualified Walk Leader, City Care Partnership
I want all disabled people; whatever their age or background, to have the opportunity to fulfill their potential – to lead full and active lives that are valued by society.
Esther Mc Vey, MP Minister for Disabled People
The biggest single lesson we have learnt is that the earlier we support people in their own community, the greater their chance of succeeding in life.
I think the service is brilliant. I am very happy with the support I get from my support workers, they are great. We talk about my health plan and things I want to do all the time. I also have a job which I really like.
Anonymous client response to the Care Quality Commission inspection, 2013
Heaton Vale has been developed to create 10 apartments with separate support staff accommodation, providing modern living spaces that enjoy a wealth of space and light. The key to the success of the redevelopment is the flexibility of the design which will allow us to meet the needs of a diverse range of individuals; these flats have been registered under care home legislation, whilst the majority of the accommodation offers graduated independent living units, with the flexibility of staff on call if support is needed.
The build has been completed with two distinct phases being implemented. Phase 1 has been completed and five flats are now available, with feature flooring, quality kitchens & bathrooms – all are tastefully decorated. Extensive consultation was undertaken to ensure the design of the building and the apartments within are sympathetic to potential support needs whist fostering and developing independence. We support people with learning disabilities and/or autism to live fulfilling and healthy lives which enable them to achieve their full potential in the least restrictive setting.
Those individuals supported at Heaton Vale also have a wide choice of activities/services, education, employment, social and sports/leisure opportunities that enable them to lead a good and meaningful everyday life. These opportunities are facilitated through person-centred care and support plans created by a Central Support Team, who are also available to ensure early intervention to avoid any possibility of the service breaking down. This intensive support team is also available to support crisis management situations and assessments in a non-hospital community environment. We have developed 2 permanent robust crisis flats which allows for earlier interventions and support at times of crisis and provides safe, intensive PBS support to the individual. Our aim is to work with the individual, their families and care providers to facilitate a planned, proactive and co-ordinated support model once we have successfully aided the individual through the crisis stage.
Having successfully developed similar independent living spaces at Broom Lane in Levenshulme, in collaboration with Great Spaces and Manchester City Council, we have utilised that experience to further develop the concept of successful living spaces within a community in the heart of Stockport. It is our aim that people with severe disabilities and complex support needs will be integrated into the community of Heaton Norris, with a wide choice of activities and work environments in order to make a safe shift to more independent models. For more information or to register your interest please fill in our contact page (click the purple square on the left of this page), email [email protected] or call 0161 428 1086.
For referrals, in the first instance, please telephone our Care Management Office: 0161 428 1086
For emergency referrals outside office hours please call our Outreach Support Team: 0161 495 7923
For non-urgent enquiries please use the form below:
If your child is facing transition to adult services we understand the fears and anxieties of that young person and their family. There are a lot of factors to consider and getting accurate information and support during transition is very important. We have successfully helped others through this process and whilst the challenges can seem daunting, they can also be exciting and rewarding for all involved. If you are in this position and are unsure of the way forward, we would be more than happy to discuss it with you.
City Care Partnership aims for the highest possible standards across the service we provide and in everything that we do. Quality runs throughout all areas from our service development, assessment of need, packages of support and the systems around them.
Our diverse range of person centred services offer something for everyone. We pride ourselves on being a transparent organisation and we are always willing to learn. This can be from the people we support; their families and friends; our support teams, actually we believe that we can learn from everyone we have contact.
Innovative Tenants Voices ensure that everyone has the chance to have their say and this is supported through Family Forums and questionnaires. Running alongside this is our Quality Assurance Manager does regular inspections, unannounced visits & audits of the services. We are registered with the Care Quality Commission and we are very proud to be fully compliant in all our areas of support.
Please feel free to explore our website and see some of the many things we do which go towards providing these high quality opportunities. Feel free to contact us with your feedback, lets us know what you like and where you think there are opportunities to develop so we can continually improve what we do.
Investors In People: Report 2011
"City Care Partnership has a culture, and approach to managing people that contributes directly to its capability to manage change while providing very high standards of care. The skills and attributes of people are an essential resource in the mix that results in a core capability of adaptability, and people management practices result in excellent team working, motivation and commitment." Click to download the full report